Best Practices in ANGEL

The TLC makes the following recommendations regarding Best Practices using the ANGEL Learning Management System.

  • Follow Quality Matters rubric (See Appendix A)
  • Do not change ANGEL icons
  • Keep file names simple - no special characters or spaces
  • If exams greater than 50% of grade, consider proctored testing
  • Download/export grades on to local drive before course is archived
  • All course content should be ADA 508 compliant

Technical Orientations

At the start of each long semester, the TLC holds two orientations. Students can choose to attend either on a weeknight or a Saturday morning. The purpose of these orientations is to introduce the students to the Learning Management System technology and how to use it within their Distance Education course(s). The TLC also addresses any general concerns or questions that the students may have at that time, as well as introduces the staff and provides phone numbers and hours for technical support.

Course Orientations

Instructors who teach fully online courses are strongly encouraged to hold in-person orientations. This event offers students the opportunity to meet face to face with their classmates and their instructor in an informal setting. Faculty can address specific course-related student questions and concerns.

ANGEL Log-in Information

Upon registering for a fully online course, the student receives a Welcome Packet from the TLC. This packet contains a welcome letter, individual ANGEL log-in and password information, and dates of the general technical orientations.

For a web-enhanced course, the TLC will provide the instructor with a set of general instructions to be distributed to the students. These instructions will direct the students on how to obtain their email credentials, which is exactly the same as the ANGEL log-in/password information.

Streaming Video

Brookdale Community College currently has an agreement with WHYY in Philadelphia to digitize videos for student viewing. Instructors have the option of using the streaming video within their fully online course if they would like. The instructor should contact the TLC before the beginning of the term so that student access of the selected video can be set up prior to the start of the semester. Videos can be accessed two ways:

  1. Through a link located on the Brookdale online course page
  2. As an added link in the ANGEL shell

If instructors wish to use a video which is not currently streamed, they can work with Brookdale Library staff to see if licensing agreements are already in place. Additionally, if they would like to use a video which is completely outside of Brookdale, licensing agreements from the producer must be obtained before the video can be digitized and distributed.

Learning Object Development Process

Getting a Project Started

When instructors wish to develop a new Learning Object, they can contact the TLC to request a development project for a new course component. A member of the TLC staff meets with the instructor(s) to understand the following:

  • Goals of new learning object
  • Instructors’ concepts for the appearance and functionality of the Learning Object
  • Graphics/text materials that the instructor can provide
  • Desired timeframe for delivery of the Learning Object

The provided information is reviewed and a preliminary proposal is documented for the project. This is sent to the instructor for review.

Via email, phone or in person, the TLC contact reviews the proposal feedback, answers questions, gets clarifications and makes notes on the preliminary schedule. The proposal is updated and gets sent to the instructor for approval. The proposal includes, at a minimum, the following information:

  • The goals of the Learning Object
  • The proposed technological approach such as software, hardware and delivery method of the Learning Object
  • A list of resources from the instructor for the project (graphics, text, audio, etc.) and a timeframe for the delivery of these elements
  • A list of Learning Object elements that the TLC contact will provide and possible sources (clip-art, videos, custom artwork design, etc.)
  • A preliminary project schedule. If the project is to be done in stages, this is included in the schedule breakdown
  • Where applicable, a description of a test cycle is included. This would detail how the Learning Object would be tested and verified before final delivery

Project Development

The TLC contact begins to search for any desired external and/or internal resources to be included in the Learning Object. The instructor provides needed elements as well, if applicable. The TLC contact then develops project concept designs which are shared with the instructor for feedback.

Development of the project begins which can include the following activities:

  • Collection of additional content elements
  • Create/modify elements using various software packages
  • Learning Object elements are combined using multi-media applications

As the project develops and progresses, the TLC contact makes the design available to the instructor for review and feedback. In this way, issues can be addressed as needed. Final integration includes combining all of the elements together into a single or series of Learning Object modules. Then, the instructor is given access to review and test the modules.

Where applicable, a testing cycle is done to verify proper operation of the Learning Object, where issues are located and resolved. The final Learning Object is packaged for use by the instructor. This may include importing the Learning Object into an LMS shell or LOR. This step would require a final testing cycle to make sure the Learning Object works properly in all environments.